Claire Carroll is joined by Simon Collins, Managing Director Regulatory & Compliance at Konexo, to revisit the impact of the Consumer Duty on the Senior Managers and Certification Regime and individual accountability, now that the FCA's final rules and guidance has been published.

They consider:

• the key points impacting senior management that the FCA has highlighted as part of its final rules and guidance
• implementation planning and immediate actions for senior managers
• the FCA’s expectations of the Board